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PRIVACY POLICY

Privacy Policy

 

Background

MoveFit understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.movefit-online.com (“Our Site”) and uses our service and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy; either as yourself as the party or on behalf of your child who is deemed as a minor at this point; is deemed to occur upon your first use of Our Site and service and you will be required to read and accept this Privacy Policy when signing up for MoveFIT. If you do not accept and agree with this Privacy Policy, you must stop using Our Site and service (exercise classes) immediately.

 

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

 

“We/Us/Our” means MoveFit which is a trading name of Creative Aquatic, whose registered address is The Lighthouse Tytherington, Somerset, Ba11 5BW. 

 

2. Information About You

 

2.1 Our Site is operated by MoveFit on behalf of Creative Aquatic whose registered address is as mentioned above.

 

2.2  We are not required to appoint a formal data protection officer under data protection laws. However, we have appointed a Data Protection Contact who you can reach out to about any queries you may have in relation to this Privacy Policy. Our Data Protection Officer is Jessica Williams, and can be contacted by email at letsgo@movefit-online.com, or by post at MoveFIT @ Creative Aquatic, the Lighthouse, Tytherington, Somerset, BA115BW.

3. What Does This Policy Cover?

This Privacy Policy applies to your use of Our Site and services. Our Site may contain links to other websites. This website is built on wix.com - their software collects IP addresses and enables you to send emails.  They therefore have access to certain of your information and they commit to protecting it under their own privacy policy.

 

3.1. COMPLYING WITH GENERAL DATA PROTECTION REGULATION (GDPR)

MoveFit through Creative Aquatic will ensure that:

  • Proper registrations are in place

  • All members of staff, whether permanent or temporary have access to this Policy and understand relevant data protection obligations.

  • All applicable data protection requirements are in met.


4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data We hold about you (see section 12);

4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you, subject to any specific data retention requirements to which we may be subject (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);

 

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

 

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

 

4.1.7 The right to object to Us using your personal data for particular purposes; and

 

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

5. What Data Do We Collect?

Depending upon your use of Our Site and services, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies):

5.1       name;
5.7       contact information such as email addresses
5.10     financial information such as amounts paid. No credit card or bank details are retained;

5.12   Testimonials and references.
 

5.11 Why do we need the data we collect?

  • Customers details

    • Adults name – We need to know who is participating in MoveFit

    • Email address – We use this to communicate with our clients for dealing with enquires.

    • Ability level – We use this to ensure they are put into the correct level of class

    • Special needs – We use this is offer the appropriate support

  • Testimonials and references

    • References – We use these for specific or general MoveFit marketing purposes

  • Website Contact information – to respond to your enquiries


6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

6.2.1 Providing and managing your use of our service;

6.2.2 Providing and managing your access to Our Site;

6.2.3 Personalising and tailoring your experience on Our Site and to our service;

6.2.4 Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);

6.2.5 Personalising and tailoring Our products and services for you;

6.2.6 Replying to emails from you;

6.3 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it but please bear in mind while you are using our service we will be required to hold the information requested for legitimate business purposes including health and safety purposes.

 

6.4 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

6.4.1 For the period that your use of our service remains current;

 

6.4.2  For such periods as may be required in relation to discharging our legal or administrative obligations.

7. How and Where Do We Store Your Data?


7.1 How do we store your data?

We store our data within the European Economic Area and we have a secure data base which is stored centrally, and other than as outlined, no other third party has access to your data and it is not shared with any other businesses. Email correspondence will be deleted on a periodic basis to help us keep track of enquiries.


7.2 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

8. Do We Share Your Data?

 

8.1 We never use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). We share personal data only where necessary to provide Our Site and our services to you, for example webhosting and other administrative aspects.  We do not otherwise transfer your data to third parties. We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR including:


8.2 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal or other formal requirements, a court order, or a governmental authority.


9. How Can You Control Your Data?

 

9.1 In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site or services, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

 

10. Your Right to Withhold Information

 

10.1 You may access certain areas of Our Site without providing any data at all.

10.2  You may restrict Our use of Cookies. For more information, see section 12.

11. How Can You Access Your Data?

 

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all applicable information in response to your request free of charge. Please contact Us for more details at letsgo@movefit.com or using the contact details below in section 13.

 

12. Our Use of Cookies

 

12.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

 

12.2 Any Cookies used by and on Our Site are used in accordance with applicable laws.


12.3 Before Cookies are placed on your computer or device, you would be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you would be enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

12.4 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.


12.5 You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

 

13. Contacting Us

 

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at letsgo@movefit.com or by post at MoveFit @ Creative Aquatic, the Lighthouse, Tytherington Somerset BA115BW. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

 

14. Changes to Our Privacy Policy

 

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you you check this page regularly to keep up-to-date.